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This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.
WHITE PAPER:
This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
WHITE PAPER:
This white paper looks at common problems experienced by MDM programs. Inside, learn how coupling MDM with business process management (BPM) can help provide greater governance and success for MDM programs.
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
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This resource examines how you can make your organization a dynamic business with the right set of innovative and proactive applications and tools.
WHITE PAPER:
Drools, a business rules management system (BRMS) created by members of the JBoss developer community, offers the innovation you need for early stage projects or proof-of-concepts. But when it comes to mission-critical applications, don't you want the assurance of SLA-based support, patches, and updates?
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In this paper, discover a manufacturing operations management (MOM) platform and system has seen proven success in consumer goods companies.
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Managing complexity, both internal and external, is by far the highest priority in organizations of all sizes and industries. This informative paper introduces a tool that will empower you to not only navigate through, but capitalize on the complexity in which your business operates. Read on to learn more about a cloud-based business process tool.
WHITE PAPER:
Being able to adapt your business processes to changing environments effectively is crucial to the overall success of your business. Read this white paper to learn how SAP users can implement the best risk-based testing strategies and the right automated testing tool to accommodate change.