CRO White Papers

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CRO White Papers (View All Report Types)

BPS Edge: CEM The New Style of Customer Engagement Management sponsored by Hewlett Packard Enterprise WHITE PAPER: Find out about the most recent customer engagement management innovations. Posted: 03 Jul 2014 \| Published: 31 Mar 2014 TOPICS: Business Intelligence \| CRM \| CRM Analytics \| CRM Software \| Customer Data Management \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| Data Analytics \| Mobile CRM \| Mobile Device Management \| Social Computing

Power Up Your Gaming Analytics in Days sponsored by Treasure Data WHITE PAPER: This brief resource examines how many industries, like the video gaming industry, can use big data analytics to capture and analyze customer behavioral data in order to respond to customer demands and deliver better experiences. Posted: 07 Jan 2014 \| Published: 07 Jan 2014 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software

Delight & Engage Customers with Mobile APIs sponsored by Intel® Services WHITE PAPER: Read this success story and learn how a robust API and secure API Management powered Keep's iOS app to become one of the most popular apps in the Lifestyle category in the iTunes App Store. Posted: 08 Apr 2014 \| Published: 08 Apr 2014 TOPICS: Cloud Computing \| Cloud Management \| CRM

SYSPRO Espresso - Mobile Solution sponsored by Syspro WHITE PAPER: This white paper introduces a mobile application platform that gives you the power to manage your business at any time, from any location, and on any popular mobile device. Posted: 10 Apr 2014 \| Published: 31 Dec 2013 TOPICS: Applications Management \| Applications Software \| CRM \| Customer Support Software \| Manufacturing \| Manufacturing Software \| Manufacturing Systems \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Smart Phones \| Supply Chain Management \| Supply Chains

Improve Customer Experience through Personalization sponsored by Hewlett Packard Enterprise WHITE PAPER: In this white paper, discover the key to improving the customer experience, how it can be made easy, and where to start. Posted: 30 Apr 2014 \| Published: 29 Apr 2014 TOPICS: CRM \| Customer Retention \| Customer Satisfaction \| Customer Service \| Marketing \| Personalization

Social Media: A Unified Strategy for Success sponsored by Hootsuite WHITE PAPER: In order to uncover the true value of social media, companies should employ a unified social media strategy across all departments. View this informative white paper to learn how to craft a cross-functional approach to social media, and explore the challenges and opportunities for social media in various departments. Posted: 16 Apr 2014 \| Published: 16 Apr 2014 TOPICS: CRM \| CRM Best Practices \| Human Resources Management \| IT Management \| Marketing \| Sales \| Sales and Marketing Software \| Social Computing \| Social Networking

Data Integration for the Real Time Enterprise sponsored by Informatica WHITE PAPER: To succeed amidst global uncertainty requires business agility. In this white paper, learn about the many benefits of enabling a real-time enterprise, and better understand how, via data integration, you can maintain a competitive advantage by helping deliver timely and accurate data to your customers. Posted: 26 Mar 2014 \| Published: 31 Dec 2013 TOPICS: Agile Manufacturing \| Business Process Automation \| Business Process Management \| Business Processes \| CRM \| Data Integration \| Data Management \| Real-time Analytics

Top 10 reasons to Choose Infor CRM sponsored by Infor WHITE PAPER: This brief whitepaper shines light on one CRM infrastructure platform, and the 10 benefits your business could enjoy from a system like this. Access now to see what competitive CRM advantages can help your company's growth. Posted: 16 Jan 2015 \| Published: 16 Jan 2015 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Services \| CRM Software \| Customer Data Management \| Customer Data Management Software

Manage it all, better - HP Mobility Solutions for SAP sponsored by Hewlett-Packard Enterprise WHITE PAPER: The following white paper explores the new mobility trend and how it is transforming the way retailers do business. Uncover the technology that makes handling the shift easier by allowing businesses to create unique functionality with retail websites and more. Posted: 06 Mar 2014 \| Published: 06 Mar 2014 TOPICS: Content Analytics \| Content Delivery \| Content Management \| CRM \| CRM Analytics \| Customer Data Management \| Customer Satisfaction

How APIs Displace ESBs and SOA in the Enterprise sponsored by Apigee WHITE PAPER: Powering interactions via apps requires a new architecture. Companies today seek to leverage the latest forms of mobile and rich-client engagement to build new experiences. Enterprises must move from delivering web apps as the primary interaction channel to powering interactions across multiple interactive touch points. Posted: 18 Nov 2014 \| Published: 18 Nov 2014 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Customer Interaction Services \| Customer Support Software